All services have been restored and are operational.
Posted over 1 year ago. Sep 02, 2017 - 14:56 EDT
Our engineering team has resolved the issue and services are restored. We are continuing to monitor the systems.
Posted over 1 year ago. Sep 02, 2017 - 14:27 EDT
API and Developer portal are both up, however HTTPS is current degraded. We will provide an update when we know more.
Posted over 1 year ago. Sep 02, 2017 - 14:05 EDT
We are currently experiencing a major outage of our API Gateway as of Saturday morning. The issue was first observed at 4:15AM EDT.
Background: Nexosis engineering teams were performing routine maintenance when the system became unresponsive. Our engineers are currently working to perform a complete restore. We will update as we learn more.
A root cause of the issue has been determined and is currently being worked on.
We anticipate all services to be restored by 2:00 pm EST.
This ticket will be updated in real time as information becomes available.